At the time of this posting, we have 1000 patients who have returned satisfaction surveys. Based on these 1000 clients, as you can see below, our average client satisfaction score is 3.7 on a scale of 1 – 4. Our highest scores, both 3.8, indicated that clients would definitely return if they needed to and that they would not hesitate to recommend us to a friend. If you need help, and think we can be of assistance, please call us.
International Review of Dual Diagnosis Substance Abuse Treatment Programs Shows
Mental Health Resources Ranked Highest In Client Satisfaction
We are the only Memphis based, private practice, treatment facility to have multiple published outcome studies in peer reviewed journals. In fact, very few private practice treatment facilities throughout the country are involved in the research and publication of their outcomes.
A recent international review1 of over 2,000 client satisfaction studies of dual diagnosis treatment programs found that 27 met their rigorous methodological inclusion criteria. Our dual diagnosis treatment outcome and treatment satisfaction study was included in this systematic review of client satisfaction in dual diagnosis treatment programs. Most importantly, however, this independent, international review found that our overall treatment satisfaction was among the highest in the world.
Many clients also leave us feedback and / or comments when they return their satisfaction questionnaires. We have listed a few of the feedback comments below. As you can see, these client testimonials reflect their satisfaction and success in treatment.
CLIENT TESTIMONIALS ABOUT IOP