Client Satisfaction

Mental Health Resource’s Total Client Satisfaction Scores

At the time of this posting, we have 1000 patients who have returned satisfaction surveys.  Based on these 1000 clients, as you can see below, our average client satisfaction score is 3.7 on a scale of 1 – 4. 

Our highest scores, both 3.8, indicated that clients would definitely return if they needed to and that they would not hesitate to recommend us to a friend.  If you need help, and think we can be of assistance, please call us.

International Review of Dual Diagnosis Substance Abuse Treatment Programs Shows 
Mental Health Resources Ranked Highest In Client Satisfaction

A recent international review1 of over 2,000 client satisfaction studies of dual diagnosis treatment programs found that 27 met their rigorous methodological inclusion criteria.

Our dual diagnosis treatment outcome and treatment satisfaction study was included in this systematic review of client satisfaction in dual diagnosis treatment programs. Most importantly, however, this independent, international review found that our overall treatment satisfaction was among the highest in the world.

Many clients also leave us feedback and / or comments when they return their satisfaction questionnaires.  We have listed a few of the feedback comments below.  As you can see, these testimonials reflect their satisfaction and success in treatment.

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    I was past giving up and thinking about how to kill myself when I came here.  I thank you for helping me realize the mistake I would have been making if I had given up on life and for teaching me the skills I need to cope with the problems that were overwhelming me.

    I found that the sessions focused on so many issues I wasn’t even aware of.  I learned a lot about how my feelings were coming out even though I didn’t know it and now I am able to express and cope with them better.  I also learned how to get through a crisis.

    Thanks to the entire staff at Mental Health Resources, especially the therapists, for all your help and support.  I am a much stronger individual for being here.  I have learned how to deal with my crisis, grief and Irrational thoughts.  Thanks! 

    I’ve learned a lot about myself, feelings and my behaviors. I also learned many tools to use to cope with my problems, like identifying red flags, relaxation exercises and practicing assertive behaviors.

    With your help, I have come a long way, but know I still have an awful lot of painful issues to deal with, but because I have already dealt with a lot here I now have the hope and the strength I need to face the others.

    I learned about my irrational beliefs and how to dispel irrational beliefs.  I learned how to relax.  Most important of all, when I came here I was ready to give up and now I realize I have many things to live for.  I now have a future.

    I’ve gained tools from the groups in IOP and classes.  These will help me get through this crisis and my life.  Thanks so much!  God bless you all!

    This program helped me so very much.  I will never forget you and I appreciate all you’ve done to help me go through this time of my life.

    This program has wonderful therapists and a program that really makes sense.  I have gained skills that help me at home, work and in all of my relationships.  Thank you!

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